FREQUENTLY ASKED QUESTIONS

Yep! There is a lot of information to take in. 

We are here to answer any questions you may have about our

Social Media Marketing & Advertising services.

Below are some of the most common ones we receive. 

If your question is not answered below, and for information on packages, pricing, and availability, please feel free to contact us

Social Media Management

What is 'Social Media Management' and what can it do for my business?


Social Media Management is the practice of initiating, planning, creating, executing, monitoring, and leading a brand’s digital marketing plan on social media apps/websites such as Facebook, Instagram, Twitter, LinkedIn, YouTube, Google My Business, in order to effectively and efficiently achieve specific business goals and marketing objectives, such as amplifying brand awareness, stimulating engagement, generating leads, improving customer care, and increasing sales.




Which types of business do you typically work with?


We have experience with businesses of all sizes from solo entrepreneurs to large international corporations across a variety of industries. We believe all businesses, large or small, old or new, should use social media to increase brand awareness and strengthen relationships with customers. For a full list of industries we have worked with, please visit our Services page.




What services does Are You Social Corp provide?


We offer: • Social Media Management • Digital Ads Management (Facebbok, Instagram, LinkedIn, YouTube, etc.) • Private Consulting • Content Creation • Photography • Videography • Licensed UAV/Drone Services • Social Media Event Coverage • Photography & Videography Event Coverage • Newsletter Management • Creative Non-Fiction/Editorial Writing • Technical Writing • Web Design • and more! Not sure if this covers what you need? Contact us to find out.




What does a Social Media Management Package include?


Our packages are flexibly designed to best suit the needs of your business’s goals and marketing objectives. Once we understand your brand’s specific challenges and objectives, we will suggest one of our packages that will best help get you from A to Beyond. Each package includes account setup and optimization, social media audit, content strategy, copywriting, content curation, sponsored advertisement management, platform support, account monitoring, customer service, competitive analysis, and analytic reports - all of which are as unique as your brand and needs.




What if my company already has an in-house Marketing/Social Media Manager?


Fantastic! Many of our clients have a social media manager in place, however, they know the role isn't limited to wearing just one hat, so we offer a variety of support services to help those with limited time. If your social media manager needs assistance with content creation, sponsored ads, strategic guidance, photography, videography, analytics, brand ambassadors, or influencer agreements, we are here to support your business.




Why do I need an 'Ads Budget' in addition to the Social Media Management Package?


We want to see your business achieve its goals just as much as you do. The Social Media Management Package covers your dedicated account management, whereas the Ads Budget is the amount you spend on Social Media Sponsored Advertising Campaigns. This is paid directly to the social media platform (such as Facebook, Instagram, LinkedIn, YouTube, etc.). Are You Social does not take any part of this budget. Sponsored advertisements are tailored to your marketing objectives and are an effective and efficient way to reach your audience, share your message, and drive sales.




How long are contracts with Are You Social?


Social Media Management contracts are typically 6 months - 1 year in length with option to renew. Custom contracts are available in some circumstances. Contact us to learn more about how we work with each client to tailor contracts to their specific needs.




What makes Are You Social different?


Are You Social Corp is a team of individuals from diverse backgrounds including Social and Cultural Anthropology, Strategic Management and Operations, Management Information Systems, Marketing, Videography, Photography, Social Media Marketing, and more. Together, we embed your passion into your promotion! Our Social Media Managers have over 10 years of experience using social media for business and marketing, and take pride in providing next level service while putting their skills to the test across a variety of industries. Are You Social understands the importance of having excellent and professonal personel managing company social media accounts. We only hire the best and most experienced social media managers to ensure your company puts its best foot forward in the digital landscape. All of our social media managers are Bachelors Degree holders and are further skilled in: • Facebook Business & Ads Manager • Creator Studio • Facebook Pixel & Website Integration • Adobe • Final Cut Pro X • Wix • Mailchimp • Project & Budget Management • Creative & Technical Writing • Photography & Videography • Social & Cultural Research Methodologies • Quantitate & Qualitative Data Analysis & Reporting • Networking • & More To view Social Media Manager portfolios, contact us today.




Why outsource my Social Media Management to an Agency?


Outsouring your Social Media Management to a professional and experienced agency will launch your digital marketing & advertising to the next level. It allows you to focus your time and expertise on the operations of your business while feeling safe and comfortable knowing that your entire digitial marketing strategy is being professionally managed by an industry expert every step of the way. From content creation, strategy execution, sponsored ads, customer service, to metrics analysis and beyond, we take pride in our mission and are here to assist your business in accomplishing it's own.




What is your service area?


We understand that having someone local is important to many of our clients. Our main office is located in Red Deer, Alberta, but we work in a global village. Whether you are like the half of our clients that are local to central Alberta, or the other half that are scattered around the globe, we are committed to providing old fashioned, hometown service - in the digital age. Near or far: we are pleased to meet you face to face in person, via Zoom.us, or FaceTime.




Are you hiring?


There are currently no Full-Time Social Media Manager or Content Creator positions available. However, we do accept applications in case something opens up. We may have casual Content Creator positions open during the summer season. These positions are typically on-call and weekend only. Please follow us on social media for most immediate postings @areyousocialcorp. Summer Internships: 8-12 week internships may be available again in the 2020 summer season (May/June-August) to college and university students or recent graduates (Business, Marketing, Communications, Motion Picture Arts or related field only). To apply: please email your cover letter and CV/resume (and link to portfolio, if applicable) to info@areyousocial.ca with "Attention: HR" in the subject line.





Content Creation

What is Content Curation?


At Are You Social, when we say "Content Creation" we are typically referring to photography, videography, and editing. However, "Content Creation" can also include our creative and technical writing services, which we refer to as "Content Curation." While we typically perform all aspects of the social media management job, there are some businesses that come to Are You Social with a Social Media MANAGER on staff, but lack a Content Creator who is skilled in copywriting, asset matching (effectively pairing images with post text), asset curation (sourcing images when a "content bank" or custom photography/videography is unavailable), and micro-macro strategy. Or, maybe their lead Social Media Manager is stacked and needs a temporary assistant. In these cases, we employ an Are You Social Social Media Manager. That is, a member of our team who is adept at all the ins and outs of platform management who is also a skilled photography and/or videography and able to curate a strategic editorial series of social media posts. Further, these posts are pre-formatted for all applicable channels: Facebook, Instagram, IGTV, LinkedIn, Google My Business, Twitter, TikTok, Pinterest, YouTube, Stories, and even ads. To learn more about working with an Are You Social Social Media Manager as a Content Curator, contact us today.




What is Content Creation?


Content Creation is photography, videography, and editing. We create authentic visual content that effectively showcases your brand, products and services, and captivates your audience. Our professional content creators are trained in a variety of photography methods & genres, and are experienced in a variety of industries and go above and beyond to get ‘the shot’. Whether it’s an industrial site in a -30º blizzard or motorcycles carving canyons in the +30º desert, our visual artists are committed to creating authentic content that represents your brand & tells your story. To learn more about Content Creation, contact us today.




How do you 'Create Content'?


Typically, a prospective client will contact us to let us know something new and exciting is happening at their company and they would like one of our Content Creators to capture the magic so they can share it with the world. A date and time for the shoot is determined, and an estimate of how much time is required is given within the client's budget. On the big day, an AYS Content Creator is dispatched to the location and captures the photo and or video required to tell the story. For larger projects, 2 or 3 content Creators may be required. We have plenty of equipment, including state of the art Sony digital camers, DJI gimbal stabilizers, UAV/Drones, studio lighting, and more. Once all the necessary photos and footage is captured, the Content Creator returns to AYS and edits the captured material. A draft is provided to the client for previewing (revisioins may be requested, although most of our clients are ecstatic with the product). Once the video has been approved, finishing touches and polishing tie together the masterpiece and the final cut is delivered. Depending on the client's needs and contract, the content is posted and curated across social media, with additional sponsored advertising campaigns implemented to ensure the target audience views the masterpiece. Depending on the breadth, depth, and complexity of the project, typical turn around times vary from within a couple hours to a couple weeks. Small photo projects are typically available same day. Larger video projects may take up to 10 business days, depending on seasonal availability. To learn more about Content Creation with Are You Social, contact us today.




Are you hiring?


There are currently no Full-Time Social Media Manager or Content Creator positions available. However, we do accept applications in case something opens up. We may have casual Content Creator positions open during the summer season. These positions are typically on-call and weekend only. Please follow us on social media for most immediate postings @areyousocialcorp. Summer Internships: 8-12 week internships may be available again in the 2020 summer season (May/June-August) to college and university students or recent graduates (Business, Marketing, Communications, Motion Picture Arts or related field only). To apply: please email your cover letter and CV/resume (and link to portfolio, if applicable) to info@areyousocial.ca with "Attention: HR" in the subject line.





Is your question not answered here?

CONNECT

CONTACT

Head Office: 

Red Deer, Alberta 

Hours: 

Monday - Friday

8:30am - 4:30pm

Reach Out: 

@areyousocialcorp

info@areyousocial.ca

Tel: 403-358-9048

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